Returns & Exchanges at Lenny's Bike Shop

We want you to love your ride, which is why we offer a 30-day return policy on all bikes and gear in original, unused condition. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth and hassle-free return process.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal or contact our support team with your order number and email address to start the request.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags, manuals, and components are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the return, we will process your refund to the original payment method within 5-7 business days.